Dripsunset aims to make shopping easier for customers with different access needs. If a page, product description, size guide, or checkout feature creates a barrier, please let us know so we can help with the task you are trying to complete.
Ways to request assistance
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Email: tylerwatts482@gmail.com
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Telephone: +1 (267) 423-2535
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Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (EST/EDT), excluding public holidays
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Response target: Within 1–2 business days
You may ask for help understanding product information, comparing measurements, navigating the store, or accessing an order-related service. We will work with you to find a practical way to provide the relevant information or assistance.
Information that helps us respond
Tell us which page or feature caused difficulty, what you wanted to do, and how you prefer us to respond. If helpful, you can include your browser or assistive technology, but these details are optional. You do not need to share a medical diagnosis.
Some store functions are supplied by Shopify or other providers. If one of these functions is involved, we can help you identify an alternative way to complete the task and raise the issue with the relevant provider.
For payment assistance, please use a secure checkout process. Do not send full payment card numbers or passwords by email.
Feedback and ongoing review
Customer feedback helps us identify features that need attention. This page describes our support process; it does not represent an independent accessibility certification or a claim that every part of the website is free from barriers.
Information about how we handle messages and other personal information is available in our Privacy Policy.